Customer Service Representatives Salary in Los Angeles, CA (2024)
Customer Service Representatives in the Los Angeles-Long Beach-Anaheim, CA metro area earn a median of $47,370 per year ($22.78 per hour) based on 66,800 jobs counted by the Bureau of Labor Statistics in 2024. That is +10.6% against the national median of $42,830 for this occupation.
Pay distribution
The median is a single point on a wide curve. The table below shows where customer service representatives actually sit across the pay range in Los Angeles, CA, from the bottom decile to the top.
| Percentile | Hourly | Annual | Note |
|---|---|---|---|
| 10th percentile | $17.96 | $37,350 | |
| 25th percentile | $19.40 | $40,350 | |
| Median | $22.78 | $47,370 | half earn more, half earn less |
| 75th percentile | $28.55 | $59,380 | |
| 90th percentile | $35.16 | $73,140 | |
| Average (mean) | $25.04 | $52,080 |
How Los Angeles, CA compares
The local median of $47,370 runs +10.6% above the US median of $42,830 for this occupation; it pays 11.4% less than the metro-wide median across all jobs ($53,490); within the metro it ranks 548th of 733 detailed occupations by median pay.
| Benchmark | Median annual | Difference |
|---|---|---|
| Los Angeles, CA — this occupation | $47,370 | — |
| US median, same occupation (all areas) | $42,830 | +10.6% |
| Los Angeles, CA — all occupations | $53,490 | -11.4% |
| Highest metro in the US for this job | $56,400 | -16.0% |
A location quotient of 0.61 sits slightly below the national average, meaning the occupation accounts for a smaller share of local employment than it does across the US.
High confidence The relative standard error on this estimate is 1.4%, which is a tight margin — the figure is stable enough to plan around.
Ranked 548th of 733 detailed occupations in the metro by median annual wage.
Highest-paying jobs in Los Angeles, CA
To put $47,370 in context, these are the best-paid detailed occupations in the same metro area. This occupation sits 548th.
| Occupation | Median annual | Employment |
|---|---|---|
| Obstetricians and Gynecologists | $235,930 | — |
| Chief Executives | $231,500 | 12,420 |
| Lawyers | $205,900 | 40,990 |
| Podiatrists | $193,510 | 370 |
| Computer and Information Systems Managers | $191,410 | 24,260 |
| Nurse Midwives | $190,230 | 190 |
| Architectural and Engineering Managers | $181,400 | 8,850 |
| Family Medicine Physicians | $179,990 | — |
| Commercial Pilots | $177,300 | 2,110 |
| Dentists, General | $176,200 | 4,300 |
Where customer service representatives earn the most
Across the 25 metro areas with released data for this occupation, medians run from $38,260 to $56,400. These are the top markets.
| Metro area | Median annual | Employment |
|---|---|---|
| San Francisco-Oakland-Fremont, CA | $56,400 | 21,690 |
| Seattle-Tacoma-Bellevue, WA | $51,090 | 30,370 |
| Boston-Cambridge-Newton, MA-NH | $49,060 | 41,150 |
| New York-Newark-Jersey City, NY-NJ | $48,890 | 132,090 |
| Minneapolis-St. Paul-Bloomington, MN-WI | $48,030 | 42,840 |
| Los Angeles-Long Beach-Anaheim, CA | $47,370 | 66,800 |
| Denver-Aurora-Centennial, CO | $47,310 | 28,040 |
| Portland-Vancouver-Hillsboro, OR-WA | $47,280 | 15,140 |
| San Diego-Chula Vista-Carlsbad, CA | $46,940 | 15,680 |
| Chicago-Naperville-Elgin, IL-IN | $45,820 | 81,630 |
See the full national picture on the Customer Service Representatives salary by metro page.
Frequently asked questions
What is the median salary for customer service representatives in Los Angeles, CA?
The median annual wage is $47,370, or $23 per hour. That means half of the customer service representatives working in the Los Angeles-Long Beach-Anaheim, CA metro area earn more than this figure and half earn less. The average is $52,080.
What do the highest and lowest paid customer service representatives in Los Angeles, CA earn?
The bottom 10% earn $37,350 or less, while the top 10% earn $73,140 or more — a spread of $35,790 between the two ends of the distribution. The middle half of workers sit between $40,350 and $59,380.
Is customer service representatives pay in Los Angeles, CA above the local average?
Yes, it is 11.4% below the all-occupation median for the metro, which is $53,490. That comparison is the fairer one for judging local purchasing power, because it holds the metro's overall cost and wage level constant.
How does Los Angeles, CA pay compare with the rest of the US for this job?
At $47,370 the metro median is 10.6% higher than the US median of $42,830 for customer service representatives. Across the 25 metro areas covered here, this occupation ranges from $38,260 to $56,400.
How many customer service representatives work in Los Angeles, CA?
BLS counts about 66,800 people in this occupation in the metro area, or 10.77 jobs per 1,000 total jobs. A location quotient of 0.61 sits slightly below the national average, meaning the occupation accounts for a smaller share of local employment than it does across the US.
About these figures
Figures come from the Bureau of Labor Statistics Occupational Employment and Wage Statistics (OEWS) survey for 2024 (employment relative standard error 3.6%). OEWS measures what employers pay, not what any individual earns; it excludes self-employed workers, and it does not adjust for local cost of living.
Read the full methodology, or the original data at bls.gov/oes.