Customer Service Representatives Salary in San Francisco, CA (2024)
Customer Service Representatives in the San Francisco-Oakland-Fremont, CA metro area earn a median of $56,400 per year ($27.12 per hour) based on 21,690 jobs counted by the Bureau of Labor Statistics in 2024. That is +31.7% against the national median of $42,830 for this occupation.
Pay distribution
The median is a single point on a wide curve. The table below shows where customer service representatives actually sit across the pay range in San Francisco, CA, from the bottom decile to the top.
| Percentile | Hourly | Annual | Note |
|---|---|---|---|
| 10th percentile | $19.80 | $41,180 | |
| 25th percentile | $22.45 | $46,700 | |
| Median | $27.12 | $56,400 | half earn more, half earn less |
| 75th percentile | $33.31 | $69,290 | |
| 90th percentile | $41.07 | $85,420 | |
| Average (mean) | $29.30 | $60,940 |
How San Francisco, CA compares
The local median of $56,400 runs +31.7% above the US median of $42,830 for this occupation; it pays 23.7% less than the metro-wide median across all jobs ($73,960); within the metro it ranks 518th of 681 detailed occupations by median pay.
| Benchmark | Median annual | Difference |
|---|---|---|
| San Francisco, CA — this occupation | $56,400 | — |
| US median, same occupation (all areas) | $42,830 | +31.7% |
| San Francisco, CA — all occupations | $73,960 | -23.7% |
| Highest metro in the US for this job | $56,400 | 0.0% |
The location quotient of 0.51 is well below 1.0, so this is a comparatively thin occupation in the metro — pay figures here rest on fewer workers and can move sharply year to year.
High confidence The relative standard error on this estimate is 1.1%, which is a tight margin — the figure is stable enough to plan around.
Ranked 518th of 681 detailed occupations in the metro by median annual wage.
Highest-paying jobs in San Francisco, CA
To put $56,400 in context, these are the best-paid detailed occupations in the same metro area. This occupation sits 518th.
| Occupation | Median annual | Employment |
|---|---|---|
| Natural Sciences Managers | $222,840 | 5,160 |
| Computer and Information Systems Managers | $221,810 | 26,640 |
| Nurse Practitioners | $220,330 | 2,960 |
| Lawyers | $215,090 | 16,940 |
| Marketing Managers | $212,520 | 12,820 |
| Podiatrists | $211,750 | 100 |
| Financial Managers | $211,730 | 18,380 |
| Architectural and Engineering Managers | $208,580 | 6,380 |
| Human Resources Managers | $206,420 | 5,890 |
| Dentists, General | $205,380 | 1,680 |
Where customer service representatives earn the most
Across the 25 metro areas with released data for this occupation, medians run from $38,260 to $56,400. These are the top markets.
| Metro area | Median annual | Employment |
|---|---|---|
| San Francisco-Oakland-Fremont, CA | $56,400 | 21,690 |
| Seattle-Tacoma-Bellevue, WA | $51,090 | 30,370 |
| Boston-Cambridge-Newton, MA-NH | $49,060 | 41,150 |
| New York-Newark-Jersey City, NY-NJ | $48,890 | 132,090 |
| Minneapolis-St. Paul-Bloomington, MN-WI | $48,030 | 42,840 |
| Los Angeles-Long Beach-Anaheim, CA | $47,370 | 66,800 |
| Denver-Aurora-Centennial, CO | $47,310 | 28,040 |
| Portland-Vancouver-Hillsboro, OR-WA | $47,280 | 15,140 |
| San Diego-Chula Vista-Carlsbad, CA | $46,940 | 15,680 |
| Chicago-Naperville-Elgin, IL-IN | $45,820 | 81,630 |
See the full national picture on the Customer Service Representatives salary by metro page.
Frequently asked questions
What is the median salary for customer service representatives in San Francisco, CA?
The median annual wage is $56,400, or $27 per hour. That means half of the customer service representatives working in the San Francisco-Oakland-Fremont, CA metro area earn more than this figure and half earn less. The average is $60,940.
What do the highest and lowest paid customer service representatives in San Francisco, CA earn?
The bottom 10% earn $41,180 or less, while the top 10% earn $85,420 or more — a spread of $44,240 between the two ends of the distribution. The middle half of workers sit between $46,700 and $69,290.
Is customer service representatives pay in San Francisco, CA above the local average?
Yes, it is 23.7% below the all-occupation median for the metro, which is $73,960. That comparison is the fairer one for judging local purchasing power, because it holds the metro's overall cost and wage level constant.
How does San Francisco, CA pay compare with the rest of the US for this job?
At $56,400 the metro median is 31.7% higher than the US median of $42,830 for customer service representatives. Across the 25 metro areas covered here, this occupation ranges from $38,260 to $56,400.
How many customer service representatives work in San Francisco, CA?
BLS counts about 21,690 people in this occupation in the metro area, or 9.02 jobs per 1,000 total jobs. The location quotient of 0.51 is well below 1.0, so this is a comparatively thin occupation in the metro — pay figures here rest on fewer workers and can move sharply year to year.
About these figures
Figures come from the Bureau of Labor Statistics Occupational Employment and Wage Statistics (OEWS) survey for 2024 (employment relative standard error 4.0%). OEWS measures what employers pay, not what any individual earns; it excludes self-employed workers, and it does not adjust for local cost of living.
Read the full methodology, or the original data at bls.gov/oes.